FAQ

Frequently Asked Questions

How can I reach you?

Email support@endsandoddity.com or use our contact page. We usually respond within one business day.

Do you take custom or bulk orders?

Yes. Each item is thoughtfully designed and often made to order. Contact us for custom and bulk pricing and a shipping quote.

Where do you ship?

We currently ship within the United States. International customers should contact us directly; buyers are responsible for any customs and import taxes that may apply.

How do you ship?

Orders ship via USPS Priority Mail with rates calculated at checkout. We can't be responsible for weather- or holiday-related carrier delays.

Can I cancel an order?

Orders can't be cancelled after they're placed. Many items are made to order or produced in limited quantities, so please review details carefully before purchasing.

What is your return policy?

Because our goods are handmade, we generally don't accept change-of-mind returns. Exceptions: damaged items (contact us within 7 days with photos) and wrong items (report within 7 days). Custom items, and used or altered goods, are non-returnable. Approved refunds go to the original payment method.